Privacy Policy

Last updated: May 18, 2026

Introduction

This Privacy Policy describes how V Goal Visa Service Co., Ltd. ("we," "our," or "us"), a company registered in Thailand, collects, uses, and protects your information when you visit our website or use our visa consultation services. This policy applies to all our services regardless of the country where visa applications are being processed.

About Our Company

V Goal Visa Service Co., Ltd. is a visa consultation service registered and operating in Thailand. We provide professional visa assistance for various countries including the United States, United Kingdom, Canada, Australia, Schengen countries, and other international destinations.

Information We Collect

Information You Provide

When you contact us through our website forms or consultation services, you may provide personal information such as your name, email address, phone number, and details about your visa requirements. All form submissions require your explicit consent before any data is transmitted.

Website Analytics

We use Umami, a self-hosted analytics service, to understand how visitors use our website. Umami is a privacy-focused analytics service that anonymizes all data and does not use cookies or track personal information. This helps us improve our website without compromising your privacy.

Contact Form Data

When you submit contact forms on our website, your information is processed through Formspree, a secure form handling service. We only collect the information you voluntarily provide and have consented to submit.

How We Use Your Information

We use the information you provide solely for: • Responding to your visa consultation inquiries • Providing professional visa assistance and guidance • Communicating about our services • Improving our website and services We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Protection and Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and accessed only by authorized personnel who need it to provide our services.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by Thai law. Contact form submissions are retained for the purpose of providing ongoing consultation services and maintaining communication records.

Your Rights

Under Thailand's Personal Data Protection Act (PDPA) and international privacy standards, you have the right to: • Request access to your personal information • Request correction of inaccurate information • Request deletion of your personal information • Withdraw consent for data processing • Request information about how your data is used To exercise these rights, please contact us using the information provided below.

Third-Party Services

Our website uses the following third-party services: • Umami (self-hosted): Privacy-focused website analytics that anonymizes all data and does not use cookies • Microsoft Clarity: Anonymous heatmap and session recording service that helps us understand how visitors interact with our website. Clarity does not use cookies and does not collect personally identifiable information. • Vercel Analytics and Speed Insights: Anonymous website performance monitoring that collects page load times and Core Web Vitals without cookies or personal data • Formspree: Secure contact form processing • Vercel: Website hosting platform These services have their own privacy policies and we encourage you to review them. None of these services collect personally identifiable information or use tracking cookies.

International Data Transfers

As a visa consultation service, we may need to share certain information with embassy officials, government agencies, or authorized representatives in the countries where you are applying for visas. This is done only with your explicit consent and as necessary for processing your visa applications.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information

If you have any questions about this privacy policy or our data practices, please contact us through our contact page. For privacy-related inquiries, please include "Privacy Policy" in your subject line.

Visit Our Contact Page